Frequently Asked Questions

Everything you need to know about your Snag shopping experience.

How do I determine my correct size?

We provide a comprehensive size guide on every product page. If you are between sizes, we recommend sizing up for a more comfortable fit or checking our 'Fit Notes' section for specific fabric stretch details.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are free, while returns for a refund may incur a small processing fee.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

Do you ship internationally?

Yes, Snag ships to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location.

How should I care for my Snag garments?

To maintain the longevity of your clothing, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or high heat in the dryer.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.